The experience

The ASOS Experience.

At ASOS, we’re constantly striving to improve ourselves a little more each day. From simple delivery and returns to our innovative visual search tool, we’re always trying out new ideas, even when they’ve never been tested before.

Simple Delivery and Returns

We do our best to make your experience with us as seamless as possible. In other words, it all comes down to our simple delivery and returns (offer subject to conditions). Two of your favorite services on ASOS… and ours too 🙌.

 
 
delivery
style match

Style Match

Whether you’re inspired by a look in a magazine or one from a friend, you can now find similar pieces faster and easier than ever with our visual search tool. Simply capture or upload an image, and Style Match will show you all our products that match your search. It’s pretty cool.

DOWNLOAD THE ANDROID APP
 
 

Fit Assistant

We do everything in our power to ensure that our customers find their perfect fit right from the first purchase. That’s where our Fit Assistant comes in. Designed to provide personalized recommendations based on your data and the sizes of others who resemble you, we’ll suggest a size that suits you.

Fit Assistant
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ASOS Premier = Unlimited 24-Hour Delivery

Opt for our ASOS Premier offer and enjoy free 24-hour delivery for an entire year. Minimum order value and terms and conditions apply.

 

Student Discount (-10% until you graduate)

Being a student can mean that your account isn’t always flush, but don’t worry, we’ve got you covered. We offer students a 10% discount until they graduate. Your tight budget shouldn’t stop you from being you.

 
 
students
customer care
Customer ServiceGot questions? Our Help pages are here to answer all your questions, anytime. And you can also head over to our Live Chat, with our super friendly advisors who will answer any questions our FAQs didn’t cover!