FAQ 🎁 Loyalty ProgramIntroductionCreate my loyalty accountWhere can I find my customer number?🙋♀️My customer accountAccess my customer accountLost or forgotten passwordChange my personal information (password, email)Request a loyalty profile changeHistory of my invoicesDelete my loyalty account Payment, promotions, and giftsTerms of promotional offersAccepted payment methodPayment in installmentsAuthentication request (3D Secure)Audacifit gift card📦 My ordersFollow my orderOrder modification and cancellation”My order arrived incomplete or damagedI haven’t received my order, but it shows as deliveredReport another problem with my order🚨 After-Sales ServiceI have an issue with my electrical appliance⌚ Delivery and returnsDelivery method, time, place and costsConditions and terms of return and refundOrder preparation timesHow can I order Click & Collect in 2 hours?
Payment, promotions, and gifts